tk111 Privacy Policy

1 Who We Are

tk111 is an online casino and betting platform operated for players in Bangladesh. When this Privacy Policy refers to "tk111", "we", "us", or "our", it means the operator of the tk111 platform accessible at tk111.one.

tk111 acts as the data controller for the personal information you provide when registering and using the platform. This means we are responsible for deciding how and why your personal data is processed, and we are accountable for keeping it safe.

If you have any questions about this Privacy Policy or about how tk111 handles your personal data, you can contact us at [email protected] at any time.

2 Data We Collect

tk111 collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with the site, and in some cases from third parties such as payment processors.

Information you provide directly:

• Full name and date of birth
• Mobile phone number and email address
• Account username and password (stored in encrypted form)
• Payment account details (bKash number, Nagad number, bank account details)
• Identity documents submitted for verification purposes (such as NID or passport)
• Any information you provide when contacting customer support

Information collected automatically:

• Device type, operating system, and browser information
• IP address and approximate location data
• Pages visited on tk111, time spent, and navigation patterns
• Game activity, betting history, and transaction records
• Session duration and login timestamps
• Cookie and tracking data (see Section 6)

3 How We Use Your Data

tk111 uses the personal data we collect for the following purposes:

tk111 does not use your personal data for any purpose not listed above without first obtaining your consent or having a clear legal basis to do so.

4 Legal Basis for Processing

tk111 processes your personal data on the following legal grounds:

• Contract performance: Processing your data is necessary to provide the tk111 service you signed up for — including account management, game access, and payment processing.
• Legal obligation: tk111 is required to collect and retain certain data to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Legitimate interests: tk111 has a legitimate interest in detecting fraud, maintaining platform security, and improving the service — provided these interests do not override your rights.
• Consent: Where tk111 relies on your consent — for example, to send promotional communications — you can withdraw that consent at any time by contacting support or updating your account preferences.

5 Sharing Your Data

tk111 does not sell your personal data to any third party. We share your data only in the following limited circumstances:

• Payment processors: To process your deposits and withdrawals, tk111 shares necessary payment details with our payment partners (such as bKash, Nagad, and Rocket). These providers are bound by their own privacy and security obligations.
• Identity verification providers: When verifying your identity or age, tk111 may use a third-party verification service. Only the minimum data required for verification is shared.
• Game providers: Some games on tk111 are provided by third-party game studios. These providers may receive anonymised session data to ensure game integrity and performance.
• Legal and regulatory authorities: tk111 may be required to disclose personal data to law enforcement, regulatory bodies, or other authorities where required by law or in response to a valid legal request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such change.

All third parties with whom tk111 shares data are required to handle it securely and in accordance with applicable data protection standards. tk111 does not permit third parties to use your data for their own marketing purposes.

6 Cookies and Tracking

tk111 uses cookies and similar tracking technologies to make the platform work properly and to understand how it is being used. A cookie is a small text file stored on your device when you visit a website.

tk111 uses the following types of cookies:

• Essential cookies: These are required for the platform to function. They keep you logged in during your session and remember your basic preferences. You cannot opt out of essential cookies without affecting your ability to use tk111.
• Analytics cookies: These help tk111 understand how players navigate the platform — which pages are visited most, where users drop off, and how long sessions last. This data is used in aggregate form to improve the platform.
• Preference cookies: These remember your settings and preferences, such as your preferred language or display options, so you don't have to reset them every time you visit.

tk111 does not use advertising cookies or cross-site tracking cookies. We do not build advertising profiles based on your browsing behaviour outside of the tk111 platform.

7 Data Retention

tk111 retains your personal data for as long as your account is active and for a reasonable period afterwards, in line with our legal and regulatory obligations.

• Account data: Retained for the duration of your account and for a minimum period after account closure as required by applicable law.
• Transaction records: Financial transaction data is retained for a minimum of five years following the transaction date, in line with standard anti-money laundering record-keeping requirements.
• Identity verification documents: Retained for the period required by applicable regulations, typically a minimum of five years from the date of verification.
• Support correspondence: Retained for a reasonable period to allow for follow-up and dispute resolution.
• Analytics data: Aggregated and anonymised usage data may be retained indefinitely as it cannot be linked back to individual users.

When data is no longer required, tk111 will securely delete or anonymise it. If you request deletion of your account, tk111 will action this subject to any legal retention obligations that require us to keep certain records.

8 Your Rights

As a tk111 player, you have the following rights in relation to your personal data:

• Right of access: You can request a copy of the personal data tk111 holds about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: In certain circumstances, you can request that tk111 delete your personal data. This right is subject to any legal obligations that require us to retain certain records.
• Right to restrict processing: You can ask tk111 to limit how we use your data in certain situations — for example, while a dispute is being resolved.
• Right to data portability: You can request that tk111 provide your personal data in a structured, commonly used format so you can transfer it to another service.
• Right to object: You can object to tk111 processing your data on the basis of legitimate interests, including for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact tk111 support at [email protected]. We will respond to all valid requests within a reasonable timeframe. We may need to verify your identity before processing a data rights request.

9 Data Security

tk111 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.

• All data transmitted between your device and the tk111 platform is encrypted using SSL/TLS technology.
• Account passwords are stored in hashed and salted form — tk111 staff cannot see your password in plain text.
• Access to personal data within tk111 is restricted to staff who need it to perform their job functions.
• Payment data is processed through secure, PCI-compliant payment channels.
• tk111 conducts regular reviews of its security practices and updates them as needed.

While tk111 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. If you suspect that your tk111 account has been compromised, please contact us immediately at [email protected] so we can take prompt action.

10 Children's Privacy

tk111 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register or use the tk111 platform under any circumstances.

If tk111 becomes aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on tk111, please contact us at [email protected] so we can investigate and act promptly.

Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms. tk111 supports responsible gaming and takes underage access seriously.

11 Policy Updates

tk111 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

We encourage you to review this Privacy Policy periodically to stay informed about how tk111 handles your personal data. For significant changes that materially affect your rights, tk111 will make reasonable efforts to notify registered players — for example, through an in-platform notification or email.

Continued use of the tk111 platform after an updated Privacy Policy has been published constitutes your acceptance of the revised policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to how tk111 handles your personal data, please get in touch with our support team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• FAQ: Visit our FAQ page for answers to common questions

For data rights requests — such as accessing, correcting, or deleting your personal data — please email us with your registered account details so we can verify your identity and process your request efficiently.

You can also review our Terms and Conditions and Responsible Gaming pages for more information about how tk111 operates.